Piheight System PHSWEB
|IT Support Engineer
Awka, Anambra State, Nigeria
Summary
Provided comprehensive IT support, managing network infrastructure and server operations to ensure high availability and system security for enterprise clients.
Highlights
Designed and implemented robust and secure network infrastructures, significantly enhancing system reliability and reducing potential downtime by optimizing performance.
Deployed and meticulously maintained enterprise-level servers on Windows and Linux platforms, consistently ensuring 99.9% uptime for critical business operations.
Automated routine IT tasks and system administration processes using PowerShell, Bash, and Python scripting, leading to increased operational efficiency and reduced manual effort.
Provided expert technical support, resolving complex hardware and software issues to maintain seamless system functionality for end-users.
Managed and optimized network security protocols, safeguarding sensitive data and ensuring compliance with industry best practices.